logo
Courses About Us Upcoming Batches Verify your Certificate Blogs Login
Cancellation Policy

Cancellation & Refund Policy

Frontlines EduTech Private Limited ("Frontlines EduTech", "we", "us", or "our") is committed to maintaining clarity and transparency in all transactions. This Cancellation & Refund Policy explains how cancellations, refunds, and related requests are handled for purchases made on https://frontlinesedutech.com Since most of our services and learning products are delivered digitally with immediate access, cancellations are generally not permitted. Please read this policy carefully before making any purchase.

1. No Cancellations for Digital Products

All purchases of digital learning products are final and cannot be cancelled once the transaction is completed.

  • Online courses and learning modules
  • Digital downloads, PDFs, notes, and recordings
  • Assessments, test-series, assignments, and premium content
  • Subscription-based plans
  • Live classes, webinars, workshops, and event enrollments

2. Exceptions – Refunds & Error Correction

Refunds may only be considered under limited circumstances.

  • Technical failure preventing course access
  • Duplicate payments
  • Fraudulent or unauthorized transactions
  • Applicable legal or regulatory requirements

3. Refund Processing & Timelines

  • Net Banking: 2–3 business days
  • Credit/Debit Cards: 5–10 business days
  • UPI / Wallets: 2–7 business days

4. Live Classes, Workshops & Rescheduling

Enrollments for online live classes, workshops, or instructor-led sessions are final and non-refundable.

  • Reschedule a session if needed
  • Provide recording access when available
  • Offer alternate batch/session

5. Chargebacks & Disputed Transactions

  • Proof of purchase may be submitted to payment gateways
  • Temporary access suspension during disputes
  • Permanent account restrictions for misuse

6. Contact for Refund Review / Support

For cancellation, refund, or dispute-related inquiries contact:

7. Compliance With Payment Partner & Regulatory Requirements

Frontlines EduTech maintains all required merchant policies and complies with applicable laws and banking regulations.

8. Changes to This Policy

This policy may be updated periodically to reflect changes in services or legal requirements.

9. Governing Law

This policy is governed by the laws of India unless otherwise required under applicable legislation.